#Microsoft home use program support how to#
#Microsoft home use program support upgrade#
#Microsoft home use program support software#
#Microsoft home use program support code#

The best I can do is refer you to general support which may be able to give you the direct number. Unfortunately, this forum is not staffed by Microsoft employees. Microsoft employees, perhaps you have access to a directory the rest of us great unwashed can't get to. Help! If anyone knows the 'new' customer service phone number for the Home Use Program, please let me know: *** Email address is removed for privacy ***.

I see that the home page has a virtual assistant promising to connect to live help if needed, but I tried thatĪnd it hung for about 20 minutes before I gave up the ghost.

#Microsoft home use program support code#

Someone's laptop with Office 2016 Professional Plus loaded on it crapped out, and they need to transfer the license/key code to the new computer). So far, I've not been able to connect with someone live that could shepherd my people through their issues (e.g., That number is out of service, and Googling the question resulted in several threads that gave out a bogus phone number(s). In days gone by, I had a customer service number, 87, that was manned by nice, helpful representatives that could help with the odd issue Instead, it offers eligible employees consumer-grade Office 365 subscriptions at a 30% discount.All, I'm the 'godfather' of the Microsoft HUP deal at my office, disseminating info and championing the deal. Microsoft has stripped the perpetually-licensed Office 2019 from the Home Use Program benefit many organizations enjoy.

#Microsoft home use program support how to#

More information about HUP – and instructions on how to determine eligibility – can be found on this website. Although Microsoft continues to offer perpetual licenses in several forms and has pledged to follow Office 2019 with at least one successor, the company has made no bones about preferring to sell recurring subscriptions. The move is in step with Microsoft's emphasis on Office 365 and its rent-not-buy model. The only requirement is that 'you maintain recurring billing on your subscription,' according to the FAQ. Subscriptions purchased through HUP will extend existing Personal and Home plans the employee may already have, and once bought at the discount, all future renewals will be at the lower price, even if the buyer no longer works for the organization. Instead, Microsoft offered annual subscriptions to Office 365 Personal and Office 365 Home for $69.99 and $48.99, respectively, a 30% discount. 'Office Professional Plus 2019 and Office Home and Business 2019 are no longer available as Home Use Program offers,' Microsoft said in a revised FAQ about HUP. But earlier this year, Microsoft modified HUP to offer consumer-grade subscriptions to Office 365 as well.Īt the same time, Microsoft made clear that the one-PC-per-license deals were obsolete and likely to be retired from HUP.

#Microsoft home use program support software#

HUP has long offered employees of eligible organizations discounts on perpetual Office licenses, those purchased with one-time payments that grant the user rights to run the software as long as desired, theoretically in perpetuity. Employers liked the idea because it implicitly encouraged employees to work at home.

The idea: Let employees buy the same Office suite that they use at work, then run the suite on their home PC.

#Microsoft home use program support upgrade#

Although SA may be best known for granting upgrade rights to the next version of a 'perpetual' license – such as Office 2019 – it also is included with some subscription-based licensing of, for instance, Office 365 or its more inclusive big sister, Microsoft 365. Home Use Program (HUP) is one of the benefits provided by Software Assurance (SA), in turn either included with some Office licensing categories or optional with others. As expected, Microsoft has dumped the perpetually-licensed Office 2019 from its 'Home Use Program' agreements with organizations that license the productivity software for the workplace.